The company has a professional maintenance team and offices in all provinces of the country to be responsible for the sales and after-sales service of the province. The quality of maintenance personnel is high, and all of them have the license for repairing measuring instruments issued by the Provincial Bureau of technical supervision and the work license for maintenance personnel issued by our company. It can guide the installation and commissioning on site, and the after-sales service will arrive at the fault site within 12 hours to ensure that the after-sales service satisfaction rate reaches 100%.
All provincial offices have sufficient reserves of maintenance spare parts to ensure timely maintenance in place. The company has complete spare parts and reasonable prices.
The company's storage and transportation department ensures that the long-distance supply of spare parts is timely and fast. We have a professional freight delivery team and various vehicles. At the same time, we have a deep foundation of cooperation with various departments such as railway transportation. We have never missed anything in transportation for more than 20 years.
The company attaches great importance to the pre-sales and after-sales service of products. The company has a technical department, which provides users with product catalogue, operation instructions, maintenance instructions, drawings, service guidelines and other materials, and provides users with technical assistance and tanker principle and maintenance training at any time. It is obliged to hold tanker principle and maintenance training courses for users from time to time every year, explaining the working principle, maintenance, installation, commissioning and other knowledge of the tanker, The costs of class materials and teachers shall be borne by the manufacturer.
Our company conducts irregular training for after-sales service personnel 3 ~ 5 times a year, and carries out on-the-job assessment once a year. Only after passing the examination can we take the post. After the maintenance personnel arrive at the site, the general faults shall be eliminated within one hour and the major faults shall be eliminated within two hours. They shall fill in the "space brand fuel dispenser after-sales service card" and return after being signed and sealed by the user. The company's products are guaranteed free of charge for one year after they are sold. The user service department of the company shall assess the maintenance personnel at any time according to the company's "work quality assessment standard for after-sales service personnel of the user service department". Once violations of rules and disciplines are found, they shall be dealt with seriously.
Over the years, our space brand fuel dispensers have been sold all over the country. We always adhere to the purpose of "quality first, user first" and serve users wholeheartedly.